pagoda88Privacy Policy

This page describes what we collect when you use pagoda88 and how we keep that data protected. We take your privacy seriously and operate under clear rules about what information we hold, how long we keep it, and who we share it with.

We at pagoda88 serve players across Southeast Asia in supported jurisdictions. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, or direct bank transferor place bets on football tournaments like the Liga 1 or live dealer games, you give us certain data. This policy explains our responsibility to protect it.

Our commitment is transparency: you will find no hidden terms here, only what we actually do with your information.

What we collect and why

We collect your email address and phone number when you sign up. During account verification, we ask for your identity document (passport or national ID), proof of address, and date of birth. We need these details to confirm who you are and prevent fraud—this is standard practice across the gaming industry.

When you play on pagoda88, we record your betting activity: which games you access (slot games like Aviator or Sweet Bonanza, live dealer tables, or sportsbook markets), how much you stake, and when. We track your deposits and withdrawals, including which payment method you used and the transaction reference. We collect your IP address and device information so we can spot unusual activity and protect your account.

Account data: Email, phone, identity document, address, date of birth
Activity data: Bets placed, games accessed, deposit and withdrawal records
Device data: IP address, browser type, device model, approximate location

We also collect information from your browser via cookies and similar tracking tools. These help us remember your login session, show you relevant content, and count how many players visit our site.

How we use your data

We use your account information to open and manage your pagoda88 account, process your deposits and withdrawals, and comply with local financial regulations. When you bet on Piala AFF matches or play live dealer games, we process your data to settle your transactions.

We analyse betting patterns to detect fraud and money laundering. If we notice activity that looks unusual—for example, rapid deposits followed by immediate withdrawals from different countries—we may ask for more information or temporarily hold your account while we investigate.

We share some of your data with payment processors (the company that handles your DANA or bank transfer), anti-fraud services, and our support team. We do not sell your data to advertisers or data brokers. We may disclose your information if required by law or if authorities in your jurisdiction ask us to.

Note: Our servers may sit outside your jurisdiction (often in Singapore or Malaysia). Your data travels across borders to process your bets, but we apply the same security controls regardless of server location.

Data retention

We keep your account data for as long as your pagoda88 account is active, plus seven years after closure. This is required by anti-money-laundering laws in most jurisdictions. We delete cookies and device logs after 12 months unless you continue to log in.

Your rights

You can request a copy of all data we hold about you by contacting our support team. You can ask us to correct inaccurate information (for example, if your address has changed). You cannot delete your account data while it is required by law, but you can request that we stop using it for marketing or analytics after your account closes.

If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.

Cookies and tracking

pagoda88 uses cookies to keep you logged in, remember your game preferences, and measure traffic to our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for up to 12 months). You can disable cookies in your browser settings, but this may prevent pagoda88 from working properly.

We do not use cookies to track you across other websites. We do not install third-party advertising pixels on your device.

Contact and complaints

If you have questions about this policy or want to exercise your rights, contact pagoda88 support via email or the in-app chat. Our support team operates during business hours and we aim to respond within two working days.

This privacy policy applies to all pagoda88 services: the sportsbook (football, badminton, MotoGP), live dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots, and esports markets. It was last updated in 2024 and may change if local law or our practices evolve. We will notify you of any material changes by email.

pagoda88 operates under the laws of the jurisdictions where we hold a license. Your use of pagoda88 confirms you understand and accept this policy.